Energy & Utilities

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 When Fingrid implemented M-Files, its systems held nearly two million documents, including many duplicates. Now, all new documents from meeting minutes to project files are stored in M-Files with metadata, ensuring easy searchability and eliminating duplicate versions.

Documents are linked to business processes and the intranet, with dedicated repositories for files, images, and instructional content. M-Files also supports contract and case management.

Using a single system has streamlined operations, reduced IT workload, and improved efficiency.

 Fingrid leverages M-Files’ version and lifecycle management to separate drafts from approved content, track edits, and ensure quality standards are maintained.

 With M-Files integrated into Microsoft Teams, Fingrid employees can easily access the right documents without switching platforms, ensuring consistency, eliminating duplicates, and saving time. 

Metadata-based permissions protect sensitive data, while automated workflows and version control support risk management.

“M-Files has made our operations more efficient,” says Kivioja. “It’s a smart, mobile accessible information service that enables transparency, supports decision-making, and streamlines business processes through digital workflows.”

 Fingrid uses a secure collaboration repository in M-Files to manage documents like site logs, drawings, and memorandums accessible to both internal teams and selected suppliers. Contact persons control access, ensuring the right stakeholders see the right content.

This setup eliminates email attachment confusion, ensures version control, and supports automated workflows, such as design approvals.

“Seamless document management with stakeholders ensures reliable operations,” says Kivioja. “M-Files helps us keep information up to date and securely accessible, critical for delivering secure electricity transfer services.”